Talkdesk

Talkdesk is a global market leader in cloud-based contact centers. The company is headquartered in San Francisco and has employees worldwide. For more advanced telephony solutions to be used in conjunction with Zendesk, Talkdesk is a powerful option. We use Talkdesk Telephony in our own service desk integrated with Zendesk, and we are a Talkdesk Partner in Norway.

 
 

AI-driven modern customer service. Tailored to you.

Talkdesk also integrates artificial intelligence (AI) and automation to enhance customer service. This may involve using AI-powered chatbots to answer simple questions and automate certain tasks, freeing up agents' time to handle more complex inquiries.

 
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Omnichannel support

Talkdesk allows you to manage customer interactions across various channels, including telephony, email, chat, social media, and more. This enables businesses to provide a seamless experience regardless of the channel the customer chooses to use.

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Integrations

Talkdesk offers integrations with a variety of other tools and systems that your business already uses. This may include CRM systems, email platforms, chat tools, and more. 

Future-driven customer service

Talkdesk enables businesses to deliver modern customer service in their own unique way. With its reliable, flexible, and innovative cloud-based contact center platform, it leverages artificial intelligence and automation to achieve outstanding results, which are reflected in the bottom line.

  • Talkdesk is ranked in Gartner Group's Magic Quadrant for Contact Center as a Service
  • Talkdesk offers robust support for structured workflow processes, advanced routing capabilities, and a high degree of automation.
  • Talkdesk has seamless integration with Zendesk
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Interested to learn more?

Please feel free to contact us for more detailed information about our services and products.

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